OUR STANDARDS
PERSONAL SAFETY EQUIPMENT
The following safety equipment is mandatory for all riders;
- An Australian or equivalent standards approved helmet
- Closed-toe shoes
Particularly when using our Uplift service or riding gravity focused trails the following safety equipment is strongly recommended;
- Full face helmet
- Eye protection
- Gloves
- Chest and back protection
- Elbow protection
- Knee protection
OUR STANDARDS
BIKE STANDARDS
All bikes must be in good working order. We strongly recommend checking brakes, all bolts and bike equipment prior to arriving. If your bike is not appropriate or in good working order, we reserve the right to refuse its use in our park.
The following bike equipment is mandatory for all riders;
- Must have two working disc brakes
- Have front suspension as a minimum
- 20” or smaller bikes are exempt from these requirements, though must meet minimum acceptable standards
- *except on specified dirt jump / pump track features.
When using our uplift service and/or riding our gravity focused trails, it is strongly recommended that your bike have the following;
- Full suspension mountain bike with minimum 130mm suspension travel
- Aggressive tyres with a minimum size of 2.1 inches
OUR STANDARDS
RIDER RESPONSIBILITY CODE
All users of the Mystic Park are bound by the park’s rider responsibility code. Any park user not complying with the code will have their pass revoked, and may face long-term bans from the park.
OUR TEAM
BIKE PATROL
Here at Mystic Bike Park, we are extremely proud to have our very own in-house Bike Patrol. We hope you never have to meet these guys and girls in a professional capacity but if you do, rest assured you are being taken care of by a team of skilled and well-trained individuals.
You can contact our Bike Patrol team by using the designated phone number provided at Guest Services and throughout our site.
SIGN OUR WAIVER
All riders must sign our waiver once per year before riding in the park.
SAFETY TIPS
ON ARRIVAL
On arrival, all riders (even Annual Mountain Pass / Season Pass holders) are strongly encouraged to check in to Guest Services. We will make information on current trail conditions and closures here!
We strongly suggested all riders save a copy of our trail map to their phones.
We strongly recommend not riding alone. If you are riding alone you will be asked to provide us with some additional information so we can ensure you finish your riding session safely.
We also ask all riders to add the Emergency Contact number to their phone (also located on the wristband that you receive at check-in). Add it to your contacts now: 1300 031 413
YOUR FIRST LAP
WARMING UP
We strongly recommend riders warm-up and commence their riding on our beginner and intermediate trails regardless of their usual higher skill level, before gradually progressing to more difficult trails.
Our bike park features some of the most challenging trails in Australia and conditions can vary considerably. Especially when using our Uplift service and riding our gravity-focused trails, you may find our trails much more difficult than you may be used to.